IAG · story · 4 November – 6 November
International Airlines Group · 3 headlines from 3 outlets, from 4 November 2026 to 6 November 2026.
A traveller says urine had drenched the seat she was given, and paper towels were the only assistance offered.
The story's tone is the average of its headlines' own scores. Each score rates how good or bad the news was for the company, from −10 (clearly bad) to +10 (clearly good). 0 is neutral, and anything beyond ±6 is strong and rare. It rates the coverage, not the share price.
Average tone of each outlet's headlines in this story, −10 to +10. Impact = headlines × strength of tone.
Yahoo is the largest at −5.8, ahead of View from the Wing (−5.8). Attack of the Fanboy is the lowest at −6.7.
Source: MarketFrame news analysis
| outlet | Average tone |
|---|---|
| Attack of the Fanboy | −6.7 |
| Yahoo | −5.8 |
| View from the Wing | −5.8 |
| Outlet | Headlines | Average tone |
|---|---|---|
| Attack of the Fanboy | 1 | −6.7 |
| Yahoo | 1 | −5.8 |
| View from the Wing | 1 | −5.8 |
One or two headlines is not a lean: read these as how this story was told, not as a verdict on the outlet.
| Tone | What the article reported, and why it scored that way |
|---|---|
| −6.7 | Customer complaint about unclean BA seat harms reputation. |
| Tone | What the article reported, and why it scored that way |
|---|---|
| −5.8 | Customer complaint over unpleasant seat and weak response. |
| −5.8 | Poor customer service complaint over soiled seat. |
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